Privacy Policy

 

Effective Date: 3rd December 2025

 

At Unmuted (“we,” “our,” or “us”), we are committed to protecting your privacy.

 

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or interact with our website

 

1. Information We CollectWe collect and process the following personal data when you submit it through our online forms or contact us directly:NameEmail addressPhone numberCompany nameWe may also collect:Technical information (such as IP address, browser type, operating system)Usage data (such as pages visited and interactions on our website)

 

2. How We Use Your InformationWe use the personal data we collect to:Respond to your enquiries and provide requested informationCommunicate with you about our servicesSend you updates or marketing communications (if you have opted in)Improve our website and user experienceComply with legal and regulatory obligations

 

3. Legal Bases for ProcessingWe process your data under the following legal grounds:Your consent (for marketing communications)To take steps at your request prior to entering a contractCompliance with legal obligationsOur legitimate interests (such as improving services and responding to enquiries)

 

4. Sharing Your InformationWe only share your data with:Service providers who help operate our website and communications (e.g., website hosting, email services)Legal or regulatory authorities, if required by lawWe do not sell or rent your personal data to third parties.

 

5. Data SecurityWe take appropriate technical and organisational measures to protect your personal data. However, no method of online transmission is entirely secure, so we cannot guarantee absolute security.

 

6. Data RetentionWe keep your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

 

7. Your RightsUnder UK data protection laws, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request erasure of your personal data

Object to or restrict certain processing

Withdraw consent where we rely on your consent

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

 

To exercise your rights, contact us at: garywrobinson@me.com

 

8. CookiesWe use cookies and similar technologies on our website.

 

Please see our [Cookie Policy] for more details.

 

9. Contact UsIf you have questions or concerns about this Privacy Policy or our data practices, please contact us at:Unmuted Email: garywrobinson@me.com