Leadership in Care

Unmuted brings a mix of straight-talking realism and warm, creative coaching. We help leaders in the care sector develop their leadership presence, communicate with respect, authenticity, rationality and empathy, delegate with confidence, and deliver care through empowered and competent leadership.

Communication leadership in health & Social care

Powerful communication

Increase the quality and consistency of communication in your care organisation from a leadership level.

CQC Ratings improvement

Communication training to work in line with recommendations from the CQC, Care Inspectorate or the Regulation and Quality Improvement Authority.

Employee engagement

Retain staff with clear communication and authentic leadership, allowing you to invest your time on innovation and operational excellence.

What will this training give me?

Finding my preferred communication style.
Understanding individual communication preferences.
My FOUR Cs – Connection, Compassion, Care and Consistency.
Communicating with Respect, Authenticity, Rationality and Empathy.
Why they remember how I made them feel.
How I narrate our shared vision, with empathy and authenticity.
Communication platforms: One size does not fit all.
Developing my presence, focus and genuine active listening abilities.
Why I should dare to delegate.
Why my organisational meetings require creativity, brevity, and action.
Respecting my team, trusting my abilities.

Why is this training for me?

An interactive session where open and honest discussion is encouraged.
No role-playing.
The session considers your individual professional development requirements at an intermediate or advanced level, in small groups over an agreed duration.
This session is followed by a number of coaching calls to support learning and subsequent individual and organisational development.
Your host for the session is a Broadcaster, Presenter and Organisational Leader with over three decades of experience and is now an Outreach Support Practitioner, providing support and care for individuals living with a range of complex needs.

Our training is bespoke to your care organisations needs. Once we establish the problem you need to solve, we can determine the best training plan and duration according to the size of the problem, your team and availability.

Training is delivered in person either at your organisation or in a suitable venue. While online communication training is possible, the power lies in connecting together in person.

Are you ready to get started?