+44 7453 948028
Support for Care Homes & Care Providers
We work with services under pressure in the care sector. Where a team feels stuck, muted or disconnected, Unmuted brings clarity, courage and human connection back into the room.
When communication in care improves, everything improves: relationships, morale, Care Quality Commission (CQC), Care Inspectorate (CI), and Regulation and Quality Improvement Authority (RQIA) outcomes and the overall care experience.
We exist to help care homes, care organisations and NHS teams communicate like humans again - honestly, compassionately and with emotional intelligence that means something in real life.
Unmuted is the antidote to corporate, box-ticking care communication training. We exist to help care homes, care organisations and NHS teams communicate like humans again, honestly, compassionately and with emotional intelligence that means something in real life.
We work with services under pressure:
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Care providers struggling with culture issues after a takeover.
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Teams facing CQC rating improvement support
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Organisations preparing for inspection, or care homes trying to repair family communication and rebuild reputation after a crisis.
We deliver EQ training and develop communication skills for care workers, communication coaching for leaders, and emotional intelligence care training that cuts through jargon and gets to the heart of what good care really is: relationships, trust, presence and dignity.
Improving care & care home culture
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Provide support and communication training to your organisation following
recommendations from the Care Quality Commission, Care Inspectorate or the Regulation
and Quality Improvement Authority.
Provide support and communication training to your organisation following
recommendations from the Care Quality Commission, Care Inspectorate or the Regulation
and Quality Improvement Authority.
Provide support and communication training to your organisation following
recommendations from the Care Quality Commission, Care Inspectorate or the Regulation
and Quality Improvement Authority.
We deliver
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care home leadership training
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improving care home culture
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CQC rating improvement support
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care home takeover culture issues
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emotional intelligence care training
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isolation reduction strategies in the care sector
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family communication in care and support
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communication skills for CQC inspection preparation
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EQ training for leaders in the care sector
We deliver EQ training and develop communication skills for care workers, communication coaching for leaders, and emotional intelligence care training that cuts through jargon and gets to the heart of what good care really is: relationships, trust, presence and dignity.
We are here to help teams speak honestly, listen deeply and reconnect with the values that made them choose care in the first place.
For care home communication training, care crisis communication support, isolation-reduction strategies, leadership skills for care managers or broader care organisation culture transformation, Unmuted will help you find your voice and hear those around you better.
Success Stories
"Gary recently spoke at our staff conference. We asked Gary to contextualise growth mindset to a large and diverse group of staff. He delivered an inspiring, energising and thought provoking session that aligned with and supported the development of our new culture. He has a remarkable ability to connect and engage audiences, helping us reflect how we can the be the best we can be."