Human Intelligence Power Hours

Understanding tough relationships and difficult people.
Why does my boss or colleague resist my ideas? Why do I feel micromanaged or dislike someone without knowing why?
The answer may lie in different communication preferences and unconscious bias. Discover your own communication style, learn to recognise those styles of others and transform your relationships.
 

The Drama Triangle.
Recognising the workplace feuds.  Why can't my teams get along? How to triage and treat the ‘drama triangle’.
It happens every day: colleagues agree in public but clash behind closed doors. One person feels victimised, ghosted or gaslighted; another becomes frustrated and dismissive, resorting to sarcasm or passive aggression. Then someone steps in to mediate or to simply take sides. Sound familiar? This will be an hour well invested.
 

Rupture and Repair.
Learn to understand where and why relationships have ruptured and more importantly, how to repair them. Examples of relationships that rupture without repair are everywhere: Harry and Meghan’s rift with the Royal Family, the feud that gave rise to Adidas and Puma, and the long-running tensions between Mick Jagger and Keith Richards. You’ll also hear how a Secret Santa gift nearly brought down an entire sales department. Discover why making-up is more important than messing-up.
 

Burnout and Overwhelm.
The terms that are becoming more frequently heard in workplaces. What are burnout and overwhelm and why they are not in your job description.
In ‘The Man Who Mistook His Job for His Life’, Naomi Shragai explained how past experiences shape the way we work today and can hold us back. Explore the biological and psychological effects of burnout and overwhelm, and the resilience needed to overcome this modern compulsion.
 

Persuasion and Influence.
Why NOT being the loudest voice in the room can be incredibly powerful. Sharpen your presentation and storytelling skills with a media professional with over 30 years of experience at hand. 
No amount of presentation tips or clever hacks will make public speaking feel natural if it isn’t a skill you enjoy. In this session, we will look at how to capture attention, take people on a journey and start with the end in mind. Learn to turn your quiet, thoughtful and reflective nature into a subtle superpower.
 

The Power of  Trust.
A fragile five letter word. The central value in every relationship that will define your success or spiral your downfall.
Trust is about making people feel safe. Trust is incredibly hard to genuinely earn and scarily easy to break, forever. Trust is a two-way street and takes purpose of intent, focus, reflection and honesty. This session is best experienced alongside ‘Rupture and Repair’.
 

Kindness and its Relationship with Success.
Why it’s good for your health. Not to be confused with niceness, kindness is a key strength for leading relationships and organisations successfully.
After leading major change initiatives, guiding organisations through redundancies, negotiating with unions and helping turn companies around, one senior executive left an industry he loved after being labelled ‘too nice’ in a professional development review. Discover why, what he did next and what this could teach you about success.
 

You have Earned Your Place At The Table.
Kicking self-doubt down the road. Stop letting self-doubt sabotage your success.
If you have sat in a meeting and it is getting closer to your turn to contribute (even to introduce yourself) and your feeling of anxiety physically results in hypertension, this session is for you. If you’ve been promoted, sat on a board of directors, been assigned a high-profile project or have been asked to address an audience of executives and potential customers because your boss is on holiday, again, this is for you.
 

Delivering Personal Five Star Service.
Whether with clients or colleagues, this session will help you realise why your personal brand can be more powerful than the brand you work for.
Reputation is everything, yet we cancel long standing arrangements, are late for meetings, fail to return phone calls and emails, answer our phones and review our messages over meals with family and friends, forget to congratulate or acknowledge and are not always present when a colleague or pal needs us the most. Discover the differentiation between a Ritz Carlton and Ryanair approach to relationships. 
 

"Tell me More" the Power Question for Building Understanding
Are your teams balancing a career, a life and caring for a loved one? Learn how to better understand and support your team members and colleagues.
“Me? I’m not a Carer. It’s just what I do.” Many of us eventually become unpaid Carers without realising it. Worried and caring for mum, dad, a sibling, a teenager or a friend, on top of EVERYTHING ELSE, can seem like a thankless task. There is ONE PERSON in every family that EVERYONE turns to. That’s probably you. In this session, let’s make this ALL ABOUT YOU, sharing stories and insights that will help you start to piece this incredibly complex jigsaw together.